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MEDICARE PLAN MANAGEMENT TOOLS & RESOURCES
We’ve pulled together some things to help you learn about and use your benefits, like looking up your drug list or downloading a form.
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The COVID-19 Public Health Emergency has ended. See what this means for your benefits. The COVID-19 Public Health Emergency has ended. See what this means for your benefits.
COVID-19 Resources
COVID-19 Resources
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You can search for all the doctors, hospitals and specialists that are in our Medicare Advantage network. Find out if your plan covers your prescription drugs and find a pharmacy in your network. BlueAdvantage members get a quarterly allowance to spend on over-the-counter (OTC) items like cold medicine, vitamins and more. Order online and have them shipped right to your door. We know that sometimes Original Medicare isn't enough. That's why you get dental, vision, and hearing benefits with our Medicare Advantage plans. Find important documents and forms. Request a copy of your Evidence of Coverage, provider directory, pharmacy directory of list of covered drugs.We’ve got you covered
Find Care
Pharmacy & Prescriptions
Shop for Over-the-Counter Items
Dental, Vision & Hearing
Documents & Forms
Get your Plan Materials
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Our BlueAdvantage members get a quarterly allowance for OTC items. We want to help you get the most out of this benefit. So we’ve answered some of your most common questions about it here. Am I eligible for the OTC benefit? If you’re a BlueAdvantage or BlueAdvantage Freedom member, you get this benefit. This benefit isn’t included in our BlueAdvantage Plus plans. How can I spend my OTC allowance? You can use your OTC allowance to buy wellness items like cold medicine and vitamins. There are three ways to shop: Does my allowance roll over? No. Your allowance doesn’t roll over, so be sure to get the items you need by the end of each quarter. Here are the important dates to remember: Will I need to use a special card for this benefit? No. You just need your BlueAdvantage or BlueAdvantage Freedom Member ID. If you’re shopping online, you’ll only have to enter your Member ID once — when you create your OTC account. If you’re shopping in person, you’ll let the cashier know you’re paying with your plan allowance. They may ask to see your Member ID just to confirm it’s you. Note: You can’t spend more than your current balance or use your own money when ordering by phone or through your online account. You can use your own money when shopping at a local store. Will I get an OTC catalog? The best way to search for approved OTC items is with your online OTC account. There, you can easily see what’s available, check your current balance and place your order. If you’d like a print catalog mailed to you, please call us and let us know.
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MEMBER DISCOUNTS, PROGRAMS AND BENEFITS
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If you’re already a member of a BlueCross BlueShield of Tennessee Medicare plan, you have access to these resources. Log in now to start enjoying them.
Be fit, stay focused, and get social with a free fitness program
We offer a free fitness program to help you achieve your health and fitness goals.
- Many locations to pick from, from national chains to local gyms
- Group exercise classes designed for all fitness levels and abilities
- Social activities and more
Exercise at home or at a local fitness center
Keep track of your fitness goals
Access healthy diet and fitness tips
Pay less for health and wellness with our Blue365® discounts.
Live a healthy lifestyle for less with discounts on health and wellness products and services.
- Fitness products
- Personal care
- Healthy eating
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At Blue of Tennessee with Sanitas Medical Center, you can get help with your health plan and take care of most of your medical needs in just one stop. See your primary care provider and get urgent care, screenings, lab tests and X-rays with Sanitas. Or meet with a BCBST plan advisor to answer your questions, get help with claims or shop for plans.
Other providers are available in our network.
Primary care, plus urgent care at select locations
A dedicated care team to help you stay on top of your health
Preventive screenings and vaccinations
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Here’s one more reason to get the screenings you need done this year. Through our My HealthPath® Wellness and Rewards Program, you can get gift cards when you're eligible for certain preventive screenings. 
Make healthy decisions & earn gift cards
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Coverage when you travel
Your BlueAdvantage (PPO)℠ benefits go with you when you travel. Emergencies, urgently needed care and out-of-area dialysis are covered as in-network nationwide.
You can get routine care at in-network providers in all states except Alaska, and Wyoming . You can still get routine care in these states, but you will pay the out-of-network amount.
Questions? Give us a call 1-800-831-25831-800-831-2583, TTY 711711
Coverage when you travel
Your BlueAdvantage (PPO)℠ benefits go with you when you travel. Emergencies, urgently needed care and out-of-area dialysis are covered as in-network nationwide.
You can get routine care at in-network providers in all states except Alaska, and Wyoming . You can still get routine care in these states, but you will pay the out-of-network amount.
Questions? Give us a call 1-800-831-25831-800-831-2583, TTY 711711
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You can get all of your plan details in one secure place when you register your online account here or in the BCBSTNSM app. You’ll find all your recent claim summaries, find providers in your network, estimate costs and more.
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Your rights as a member
Access notices and forms to understand your rights and responsibilities, and make requests related to those rights.
View Member Rights
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Get one-on-one help
We're here to answer your questions and offer one-on-one help. If you want to talk about your plan, call us at 1-800-831-2583, TTY 711, Monday through Friday from 8 a.m. to 9 p.m. ET.
We're here to answer your questions and offer one-on-one help. If you want to talk about your plan, call us at 1-800-831-2583, TTY 711, Monday through Friday from 8 a.m. to 9 p.m. ET.
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